Returns Policy

Last updated February 15, 2022

Thank you for your purchase, We hope that you are happy with the items.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return authorisation note. After receiving authorisation, place the item securely in its original packaging, and mail your return to the following address:

Scented Delights Wax,
13 Paghill Estate,  
HU12 8AD  
United Kingdom  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


The following items cannot be returned or exchanged: 

  •     Consumables e.g. Wax Products, Home Products, Bath Products & Custom Orders   

For defective or damaged products, please contact us using the contact details above to arrange a refund or exchange. 


If you have any questions concerning our return policy, please contact us at:

+44 7889 459539